<< Prev Question Next Question >>

Question 22/54

A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?

Recent Comments (The most recent comments are at the top.)

Adri - May 30, 2025

the answer is A

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Question List (54q)
Question 1: When designing OmniScripts, which three best practices shoul...
Question 2: When a customer calls to report a product issue, agents need...
1 commentQuestion 3: A company has designed a process that extracts a large amoun...
Question 4: In an Integration Procedure, what group element will control...
1 commentQuestion 5: A company needs to generate invoices when contracts reach an...
Question 6: When a call center agent interacts with a customer, the agen...
Question 7: The design team creates a mock-up proposal of an OmniScript ...
1 commentQuestion 8: A company begins a project to unify its customer data across...
Question 9: A company needs to implement new verification processes for ...
Question 10: Which three functions are performed by Action elements in Om...
1 commentQuestion 11: Which element retrieves data from a Salesforce picklist in a...
Question 12: which of the following are Integration Procedure Actions?...
Question 13: An insurance company wants to create an OmniScript that allo...
Question 14: A business wants to create an OmniScript that allows call ce...
1 commentQuestion 15: A business implements a simple OmniScript in their call cent...
Question 16: Which two functions can be performed by DataRaptors? Choose ...
Question 17: A company wants to create a new customer buying journey for ...
Question 18: In which two scenarios should a DataRaptor be used? Choose 2...
Question 19: A business needs to display installed products for field ser...
Question 20: A company has several customer support departments. Each dep...
Question 21: Which two OmniScript components should the consultant recomm...
1 commentQuestion 22: A company plans to use OmniScript to digitally transform Its...
Question 23: A business wants to create a reusable OmniScript to capture ...
Question 24: Which OmniScript element can be used to retrieve data from m...
Question 25: Service agents must confirm customer contact information in ...
Question 26: A client wants to create an OmniScript to capture customer s...
Question 27: A health provider company is building a new application for ...
Question 28: What is the purpose of Step elements in OmniScript?...
Question 29: A business is creating an agent console with FlexCards to pr...
1 commentQuestion 30: A consultant needs to design an OmniScript to capture the fo...
Question 31: A business has a requirement to display cases in a console f...
1 commentQuestion 32: A consultant receives a requirement to display products inst...
Question 33: An insurance company decides to implement a sales console fo...
1 commentQuestion 34: A consultant must design a 360 view of the customer. The bus...
Question 35: What is the purpose of Step elements in an OmniScript?...
Question 36: In OmniScript, how can pages or groups of fields be controll...
Question 37: A business wants to add typeahead functionality to an existi...
Question 38: When designing OmniStudio solutions, what are two reasons th...
Question 39: A business implements several OmniScripts and requests a des...
Question 40: A company needs to create some boundaries for their sales te...
Question 41: A business requires a solution to generate an event {platfor...
Question 42: Which three of the following are functions of a Text Block e...
1 commentQuestion 43: A company needs to create a new quote estimation process for...
Question 44: An Insurance agency wants to enable its call center agents t...
Question 45: which Action element redirects the user outside an LWC OmniS...
Question 46: A business needs a 360° view of their accounts, including a ...
Question 47: A company implements an integration procedure that is invoke...
Question 48: A business wants to display cases for an account using FlexC...
Question 49: Which element allows a user to retrieve data from a single f...
Question 50: A company has an OmniScript that allows agents to schedule s...
Question 51: A company has an existing OmniScript that agents use to crea...
Question 52: which two of the following use cases are best solved using C...
Question 53: Which OmniStudio tool creates a Chatter post and sends to a ...
Question 54: A business needs a 360° view of their accounts, including a ...