Valid OmniStudio-Consultant Dumps shared by ExamDiscuss.com for Helping Passing OmniStudio-Consultant Exam! ExamDiscuss.com now offer the newest OmniStudio-Consultant exam dumps, the ExamDiscuss.com OmniStudio-Consultant exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com OmniStudio-Consultant dumps with Test Engine here:
A business wants to display customer 360° information in a console for their call center agents. The customer information will come from a variety of sources, and the information should be grouped together logically. The agents will need to take different actions depending on the context of each group of information. Which tool should a consultant recommend to meet this requirement?
Correct Answer: B
Explanation The tool that the consultant should recommend to meet this requirement is Lightning web components. Lightning web components are custom HTML elements built using HTML and modern JavaScript. They can be used to create rich and interactive user interfaces that display data from various sources and allow users to take actions. In this case, a Lightning web component can be used to display customer 360° information in a console using FlexCards, OmniScripts, or other components. Omniscript is not a tool, but a type of component that can be used to create guided interactions. Visualforce Page is not suitable for this requirement, as it is a legacy technology that uses server-side rendering and does not support modern web standards. FlexCards are not a tool, but a type of component that can be used to display contextual data on record pages.
Recent Comments (The most recent comments are at the top.)
Maxime - Aug 16, 2024
D is the correct one
Mauricio - Jun 25, 2024
I go with D. FlexCards for this one...
- FlexCards are specifically designed to display contextual information in a consolidated and visually organized manner. They can pull in data from multiple sources and present it in a single view, making it easier for agents to see the complete picture of the customer.
- FlexCards allow for logical grouping of related information, and they support actionable elements like buttons and links that agents can use to perform tasks based on the context of the displayed data.
- FlexCards are highly customizable and can be designed to fit seamlessly into the console environment, providing a user-friendly and efficient interface for agents.
As for Lightning web components, while powerful and flexible, developing a solution with LWCs would require more custom coding and might not be as straightforward as using FlexCards, which are designed for this type of use case.
Recent Comments (The most recent comments are at the top.)
D is the correct one
I go with D. FlexCards for this one...
- FlexCards are specifically designed to display contextual information in a consolidated and visually organized manner. They can pull in data from multiple sources and present it in a single view, making it easier for agents to see the complete picture of the customer.
- FlexCards allow for logical grouping of related information, and they support actionable elements like buttons and links that agents can use to perform tasks based on the context of the displayed data.
- FlexCards are highly customizable and can be designed to fit seamlessly into the console environment, providing a user-friendly and efficient interface for agents.
As for Lightning web components, while powerful and flexible, developing a solution with LWCs would require more custom coding and might not be as straightforward as using FlexCards, which are designed for this type of use case.