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A business has the following requirements: * To display cases for an account * The user should see all of the cases on the canvas * The user should be able to create a new case from the canvas The consultant decides to use states to enable this functionality. Which type of state should the consultant recommend to allow users to create a new case from the canvas?
Correct Answer: D
Explanation The type of state that the consultant should recommend to allow users to create a new case from the canvas is New Card State. A New Card State is a state that allows creating new records in a FlexCard using an OmniScript or an Integration Procedure. The consultant can use a New Card State to enable users to create a new case from the canvas, by invoking an OmniScript or an Integration Procedure that writes data to the Case object in Salesforce.
