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A customer requests that their personal data be deleted. Which action should the consultant take to accommodate this request in Data Cloud?
Correct Answer: C
The Data Rights Subject Request tool is a feature that allows Data Cloud users to manage customer requests for data access, deletion, or portability. The tool provides a user interface and an API to create, track, and fulfill data rights requests. The tool also generates a report that contains the customer's personal data and the actions taken to comply with the request. The consultant should use this tool to accommodate the customer's request for data deletion in Data Cloud. References: Data Rights Subject Request Tool, Create a Data Rights Subject Request
Recent Comments (The most recent comments are at the top.)
Anon - Jan 28, 2026
In that case it would still be C. Cause the documentation on Data Subject Rights Request clearly states "When processing Samantha’s request, NTO submits a data deletion request to the Consent API using Individual ID 1234 and 5678 in the relevant API parameters."
Recent Comments (The most recent comments are at the top.)
In that case it would still be C. Cause the documentation on Data Subject Rights Request clearly states "When processing Samantha’s request, NTO submits a data deletion request to the Consent API using Individual ID 1234 and 5678 in the relevant API parameters."
Answer is D: the link provides an example also https://help.salesforce.com/s/articleView?id=data.c360_a_data_subject_rights_request.htm&type=5
Correct Answer: D
- Use the Data Rights Subject Request tool to request deletion of the customer's information.
C per https://help.salesforce.com/s/articleView?id=data.c360_a_data_deletion_request.htm&type=5
The answer is the D: Data Rights Subject Request tool i
The answer is the D: Data Rights Subject Request tool i