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A software company is using Salesforce to track the companies they sell their software to in the Account object. They also use Salesforce to track bugs in their software with a custom object, Bug__c. As part of a process improvement initiative, they want to be able to report on which companies have reported which bugs. Each company should be able to report multiple bugs and bugs can also be reported by multiple companies. What is needed to allow this reporting?
Correct Answer: A
The requirement is to model a many-to-many relationship between Account and Bug__c: Each Account (company) can report multiple bugs. Each Bug__c can be reported by multiple accounts. To represent a many-to-many relationship in Salesforce, we use a junction object. Option A: Junction object between Bug__c and Account Correct Answer. Create a custom junction object, e.g., AccountBug__c, with two master-detail relationships: One to Account. One to Bug__c. This allows linking accounts and bugs in a many-to-many fashion. Enables reporting on which companies have reported which bugs. This would create a one-to-many relationship (one account to many bugs), but a bug cannot be associated with multiple accounts. Option C: Lookup field on Bug__c to Account Incorrect. Similar to Option B, it creates a one-to-many relationship. Option D: Roll-up summary field of Bug__c on Account Incorrect. Roll-up summary fields require a master-detail relationship. Does not address the many-to-many requirement. Conclusion: To allow reporting on the many-to-many relationship, a junction object between Bug__c and Account is needed, which is Option A. Reference: Creating Many-to-Many Relationships Incorrect Options: Option B: Master-detail field on Bug__c to Account Incorrect.