CRT-251 Exam Dumps | A consultant is initiating a Sales Cloud project for Cloud Kicks. Which essential action should the consultant

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Question 85/129

A consultant is initiating a Sales Cloud project for Cloud Kicks.
Which essential action should the consultant prioritize to ensure successful implementation and adoption?

A. Design end user training plan.

B. Set project milestones and establish key performance indicators (KPIs).

C. Develop Quality Assurance (QA) testing scripts.

Correct Answer: B

Setting project milestones and establishing key performance indicators (KPIs) is crucial for ensuring successful implementation and adoption of a Sales Cloud project. This approach provides a clear roadmap for the project, helps in tracking progress, ensures accountability, and measures success against defined objectives. Milestones and KPIs guide the project team and stakeholders through the implementation process, ensuring that each phase is completed as planned and that the project's goals are met.
Reference:
Project Management for Salesforce Implementations
Defining and Measuring KPIs

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