ADX-201 Exam Dumps | A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects

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Question 39/109

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?

A. Create a new profile

B. Configure permission sets.

C. Assign a new role.

D. Set Up Manual Sharing

Correct Answer: B

Permission sets are a flexible way to grant additional access to users without changing their profiles. To provide access to the lead object for a team of support users, create a permission set that includes the appropriate object and field permissions for leads, and then assign it to the users. Reference: https://help.salesforce.com/s/articleView?id=sf.perm_sets_overview.htm&type=5

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