The statement is false. The Identity Refresh task is used to update and recalculate identity-related data in IdentityIQ, not to manage open work item reminders. Its purpose is to refresh IdentityCubes after aggregation or identity data changes. Depending on selected task options, Identity Refresh can recalculate identity attributes, apply correlation-related updates, refresh role assignments and detections, evaluate policies, process lifecycle events, update risk-related data, and ensure that the identity model reflects the current state of authoritative and application data.
Open work items belong to IdentityIQ's workflow and governance execution layer. Reminders, escalations, expirations, and related work item follow-up behavior are handled through work item configuration, workflow behavior, certification configuration, and maintenance-style processing rather than the Identity Refresh task. Although Identity Refresh may trigger downstream actions such as lifecycle events or policy evaluation, it is not the task responsible for notifying users about pending approvals or review items.
Therefore, sending reminders for open work items is outside the purpose of Identity Refresh. Reference topics: Identity Modeling - common Identity Refresh options; Foundational Concepts - tasks versus workflows; Governance - work items, certifications, reminders, and escalation behavior.