The statement is not accurate as written. In IdentityIQ LifeCycle Manager, allowing users to request a new account on an application does not automatically mean they can request an additional account on that same application. These are related but distinct account request scenarios. A new account request typically applies when an identity does not already have an account on the target application. An additional account request applies when an identity already has an account and the application is configured to support more than one account for the same identity.
Whether additional accounts are available depends on the application's account model, connector support, application configuration, request configuration, and provisioning policy behavior. Some applications support only one account per identity; in those cases, IdentityIQ may allow creation of the initial account but not allow a second or additional account. Manage Accounts can expose account lifecycle actions such as create, modify, enable, disable, unlock, delete, or request additional accounts, but only when the underlying application and IdentityIQ configuration support those operations.
Reference topics: User-Driven Requests - account request types and operations; Applications - connector and application settings; Provisioning - provisioning policies and account creation behavior.