The statement is true. In SailPoint IdentityIQ, manager relationships are an important part of the identity model and are frequently used by workflows. Once an identity's manager is resolved through manager correlation, IdentityIQ can use that manager relationship in governance and request processes. A workflow may route an approval work item to the requester's manager, notify the manager about a submitted request, request a decision during access approval, or involve the manager in lifecycle-related actions such as onboarding, transfer, or termination processing.
Managers are commonly used because they represent business accountability for a user's access. For example, in an access request workflow, the manager may approve or reject requested roles, entitlements, or accounts before provisioning occurs. In certification workflows, managers may also be assigned review responsibility for their direct reports' access.
Therefore, IdentityIQ workflows can interact with managers both for approvals and notifications. Reference topics: Identity Modeling - manager correlation and IdentityCube relationships; User-Driven Requests - approval routing; Provisioning - workflow-driven provisioning; Governance - manager certifications and access review ownership.