Correct Answer: B,D,E
The tools that support your customer to reduce days sales outstanding are: Collections Management, Credit Management, and Dispute Management. Days sales outstanding (DSO) is a measure of how long it takes for a company to collect payments from its customers after a sale. A lower DSO indicates a faster and more efficient cash conversion cycle. You can use Collections Management to monitor and manage overdue receivables and perform collection activities, such as sending reminders, making phone calls, or creating resubmissions. You can use Credit Management to assess and control the credit risk of your customers and prevent sales orders from being processed if the credit limit or credit status is exceeded. You can use Dispute Management to identify and resolve disputes related to invoices or payments and improve customer satisfaction and loyalty.