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In which phase will the customer develop a preliminary strategy for building a target Operations and Support organizational model?
Correct Answer: C
C is correct because in the Prepare phase, the customer will develop a preliminary strategy for building a target Operations and Support organizational model. The Operations and Support organizational model is a structure that defines the roles, responsibilities, processes, and tools for operating and supporting the solution after go-live. The preliminary strategy helps to identify the current and future state of the model, as well as the gaps and actions that need to be addressed.
