Hardware Non-Disruptive Upgrades (HWNDU) rely strictly on the array being in a fully healthy state before the process begins. The validate-array-health check is designed to gate the upgrade if any component that provides redundancy or data integrity is compromised. NVRAM (Non-Volatile Random Access Memory) modules are critical components in the FlashArray architecture; they store in-flight write data to ensure it is persistent before being destaged to flash.
A "Code 60" alert specifically points to a hardware issue with an NVRAM module. While the //X70 model indeed has redundancy (often using multiple NVRAM modules), proceeding with an upgrade while one is degraded puts the array at risk. During an NDU, controllers reboot and failover; running on reduced redundancy during these critical operations is not supported and is blocked by the health checks.
The correct first step for an Implementation Engineer is to attempt to reseat the unhealthy NVRAM module
. Often, connection issues or transient seating faults can trigger these alerts. After reseating, the engineer must run the health check again to confirm the module status has returned to "healthy." If the module remains unhealthy after reseating, it must be replaced before the upgrade can proceed. You cannot simply disable it or ignore it, as the upgrade script will likely refuse to continue to protect data integrity.
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