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[Apply Deployment Management Processes] An organization is deploying new software and new servers to support a service that will be launched soon. Which TWO of these activities should the organization conduct as part of the 'verification of the service components' activity of the 'deployment lifecycle management' process? Checking that the correct models of server have been supplied Testing the software for defects Creating a schedule for installing the new servers Installing the new software to the newly installed servers
Correct Answer: A
In ITIL 4, the 'verification of service components' activity within the deployment lifecycle management process ensures that delivered components meet specifications before deployment. The correct activities are: Activity 1 (Checking that the correct models of server have been supplied): Part of verification, as it confirms that the hardware components match requirements. Activity 2 (Testing the software for defects): Part of verification, as it ensures the software is functional and free of critical issues before deployment. Activity 3 (Creating a schedule for installing the new servers): Incorrect, as scheduling is a planning activity, not verification. Activity 4 (Installing the new software to the newly installed servers): Incorrect, as installation is part of the deployment execution, not verification.
