During project execution, the development team creates work groups to develop project deliverables. When reporting progress to the project manager, the team struggles to provide a complete picture of overall progress.
What should the project manager do first?
Correct Answer: A
The correct answer is A because the scenario requires disciplined team and resource management rather than an immediate, informal, or purely administrative reaction. The selected response - A. Review the reporting process to ensure the work groups update their progress regularly. - directly addresses the condition described in the question and keeps the project aligned with authorized objectives. PMBOK-aligned practice requires the project manager to support capability, clarify responsibilities, and remove blockers while preserving accountability and sustainable performance. This is especially important when project constraints, stakeholder expectations, quality expectations, delivery cadence, or business value may be affected. The competing options are weaker because they either bypass the accountable role, defer action without analysis, escalate before the project manager has prepared decision-quality information, or solve a symptom without correcting the underlying process issue. The selected answer also preserves transparency, ownership, and traceability, which are essential for sound project governance and effective delivery. PMBOK Guide Eighth Edition topics: process, team and resource management, stakeholder communication, impact analysis, governance, value delivery, and continuous improvement.