You have been asked to create a customized workflow for a customer's agents. You perform these steps:
Create an initial workflow that will inspect each defined custom field, and will branch depending on each

identified value into another workflow object.
Your workflow scans each incident looking for a smart sense value of -1 or -2 or -3.

You create a workflow decision tree which, depending on profile, branches off and sets the workflows

available to that agent.
Which three customer requirements were fully met by the steps taken? (Choose three.)