1z0-1037-22 Exam Dumps | Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents

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Oracle.1z0-1037-22.v2023-06-29.q25
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Question 4/25

Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

A. Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.

B. Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.

C. In the Platinum SLA modify the total incident count to 100 and save it.

D. Rename the Platinum SLA, change the total incident value to 100, and save it.

Correct Answer: C

After you define an SLA policy, you might need to view it, modify it, disable it, duplicate it, or delete it.
To Modify an SLA Policy
Reference:
https://docs.oracle.com/cd/E26854_01/doc.121/e26585/alerts004.htm#CIHGIFIH

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