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Question 93/157
You are configuring a queue in Omnichannel for Customer Service for a call center.
You need to complete the queue configuration using the minimal number of actions.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You need to complete the queue configuration using the minimal number of actions.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,B
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/queues-omnichannel
https://docs.microsoft.com/en-us/dynamics365/customer-service/queues-omnichannel
- Question List (157q)
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