While formulating the results from completed analysis, the analytics team is applying different techniques to determine an optimal solution to the specified business problem. Which of the following runs the risk of introducing bias in their decision making process?
Correct Answer: B
Expert judgement and experience are valuable sources of knowledge and insight for business data analytics, but they can also introduce bias in the decision making process. Bias is a tendency to favor or reject a certain perspective, outcome, or solution based on personal or subjective preferences, beliefs, or expectations. Bias can affect the quality, validity, and reliability of the data analysis and the resulting decisions. Some examples of bias that can affect expert judgement and experience are confirmation bias, availability bias, anchoring bias, and overconfidence bias. To avoid or minimize bias, business data analysts should apply critical thinking, data literacy, and ethical principles throughout the data analysis process. They should also seek diverse perspectives, challenge assumptions, validate findings, and communicate uncertainties and limitations.
References:10 Cognitive Biases in Business Analytics and How to Avoid Them; Business Data Analytics: A Decision-Making Paradigm, page 8; Guide to Business Data Analytics, page 11.