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While conducting an audit of a third party's Web-based payment processor, an internal auditor discovers that a programming error allows customers to create multiple accounts for a single mailing address. Management agrees to correct the program and notify customers with multiple accounts that the accounts will be consolidated. Which of the following actions should the auditor take? 1. Schedule a follow-up review to verify that the program was corrected and the accounts were consolidated. 2. Evaluate the adequacy and effectiveness of the corrective action proposed by management. 3. Amend the scope of the subsequent audit to verify that the program was corrected and that accounts were consolidated. 4. Submit management's plan of action to the external auditors for additional review.
Correct Answer: A
When an internal auditor discovers an issue such as a programming error allowing multiple accounts for a single address, the auditor should ensure that the corrective actions are both adequate and effective. This includes scheduling a follow-up review (1) to verify that the program has been corrected and that the accounts have been consolidated. Additionally, evaluating the adequacy and effectiveness of the corrective action proposed by management (2) is essential to ensure the issue has been resolved properly. Reference: = IIA Standard 2500 - Monitoring Progress and IIA Standard 2320 - Analysis and Evaluation.