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An Alberta woman finds errors about her personal information while reviewing paperwork at a local real estate firm. According to Canadian Standards Association (CSA) principles, how should the firm respond to these errors?
Correct Answer: B
According to the Canadian Standards Association (CSA) Model Code, which forms part of the principles under PIPEDA, when errors in personal information are identified by the individual to whom the data pertains, the organization is required to amend the information as necessary to correct the inaccuracies. This obligation ensures that personal information held by an organization is accurate, complete, and up-to-date, particularly when it is used to make decisions about the individual. Therefore, the real estate firm should amend any information that the woman identifies as erroneous, as stated in option B. This approach ensures compliance with the accuracy principle of the CSA Model Code.