Metrics tied to Reference and Master Data Quality generally include:
* Data Sharing Usage: Measures how often master data is accessed and used across the organization.
* Rate of Change of Data Values: Tracks how frequently master data values are updated or modified.
* Service Level Agreements (SLAs): Monitors adherence to agreed-upon service levels for data availability, accuracy, and timeliness.
* Data Sharing Volume: Measures the volume of data shared between systems or departments.
* Excluded Metric - Operational Functions: While operational functions are important, they are not typically considered metrics for data quality. Operational functions refer to the various tasks and processes performed by systems and personnel but do not directly measure data quality.
* References:
* Data Management Body of Knowledge (DMBOK), Chapter 7: Master Data Management
* DAMA International, "The DAMA Guide to the Data Management Body of Knowledge (DMBOK)"