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A company's network is experiencing high latency and packet loss during peak hours. Network monitoring tools show increased traffic on a switch. Which of the following should a network technician implement to reduce the network congestion and improve performance?
Correct Answer: C
Quality of Service (QoS): This is a feature used in networking to prioritize certain types of traffic. By configuring QoS, network administrators can allocate higher bandwidth to time-sensitive applications like VoIP, video conferencing, or critical business applications during peak usage times. This helps to reduce latency and packet loss, which are often caused by congestion.