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A customer calls the help desk to report that users are unable to access any network resources_ The issue started earlier in the day when an employee rearranged the wiring closet A technician goes to the site but does not observe any obvious damage. The statistics output on the switch indicates high CPI-J usage, and all the lights on the switch are blinking rapidly in unison_ Which of the following is the most likely explanation for these symptoms?
Correct Answer: C
A cable was looped and created a broadcast storm is the most likely explanation for the symptoms of high CPU usage and blinking lights on the switch. A cable loop is a situation where a switch port is connected to another switch port on the same switch or another switch, creating a circular path for network traffic. A cable loop can cause a broadcast storm, which is a network phenomenon where a large number of broadcast or multicast packets are flooded on the network, consuming bandwidth and CPU resources. A broadcast storm can cause network congestion, performance degradation, or failure. A cable loop can occur when an employee rearranges the wiring closet without proper documentation or verification. A cable loop can be prevented or detected by using Spanning Tree Protocol (STP) or loop detection features on the switch. Reference: [CompTIA Network+ Certification Exam Objectives], What Is a Broadcast Storm? | Definition & Examples | Forcepoint