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A network technician receives a support ticket concerning multiple users who are unable access the company's shared drive. The switch interface that the shared drive Is connected to is displaying die following: Which of the following is MOST likely the Issue?
Correct Answer: A
The switchport is shut down, which means it is administratively disabled and cannot forward traffic. The image shows that the switchport status is "down" and the protocol status is "down", indicating that there is no physical or logical connection. The cable is plugged in, as shown by the "connected" message under the interface name. The loopback is not set, as shown by the "loopback not set" message under the encapsulation type. The bandwidth configuration is correct, as shown by the "BW 10000 Kbit/sec" message under the MTU size. Reference: [CompTIA Network+ Certification Exam Objectives], Domain 3.0 Infrastructure, Objective 3.1: Given a scenario, use appropriate networking tools, Subobjective: Command line tools (ping, netstat, tracert, etc.)