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A help desk technician is concerned that a client's network cable issues may be causing intermittent connectivity. Which of the following would help the technician determine if this is the issue?
Correct Answer: A
To determine if a client's network cable issues may be causing intermittent connectivity, the help desk technician can run the show interface command on the switch. This command allows the technician to view the status and statistics of the various interfaces on the switch, including the physical link status and the number of transmitted and received packets. If the interface is experiencing a large number of errors or dropped packets, this could indicate a problem with the network cable or with the connection between the client's device and the switch. "Cisco routers and switches have a show interfaces IOS command that provides interface statistics/status information, including link state (up/down), speed/duplex, send/receive traffic, cyclic redundancy checks (CRCs), and protocol packet and byte counts."