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A projector has been shutting down after 30 minutes of use, and it has a strange smell The technician confirms the power source is not the cause of the issue Which of the following steps should the technician take next to resolve this issue?
Correct Answer: C
Reasoning: Projectors have air filters that prevent dust from entering the internal components. A clogged filter can cause the projector to overheat, resulting in shutdowns and even strange smells due to overheating components. Cleaning the filter is a standard troubleshooting step when projectors exhibit overheating symptoms. Why the Other Options Are Incorrect: A). Replace the bulb: While a failing bulb may eventually cause issues, it would not typically result in a strange smell or repeated shutdowns after a fixed period. Bulb issues usually manifest as dim or flickering images. B). Check the projector configuration: Configuration settings, such as resolution or input options, would not cause overheating or shutdowns. This option does not address the described symptoms. D). Adjust the gamma settings: Gamma settings affect display brightness and contrast but have no impact on overheating or strange smells. Practical Example: Dust accumulation in projectors is a common issue, especially in environments with poor air circulation. A clogged filter causes restricted airflow, leading to overheating and automatic shutdowns to protect internal components. Cleaning the filter typically resolves this issue. CompTIA A+ Exam Objective Alignment: Objective 5.5: Troubleshoot common video, projector, and display issues.