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A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?
Correct Answer: A
Comprehensive and Detailed In-Depth Explanation: In laser printers, the fuser unit is responsible for melting the toner onto the paper using heat and pressure. If the toner rubs off easily, it's a clear sign the fuser is failing or not heating properly. Replacing the fuser will ensure the toner bonds correctly to the paper. * Option B (Drum): Transfers the image, but doesn't fuse the toner. * Option C (Developer roller): Applies toner to the drum - wouldn't cause toner to rub off. * Option D (Discharge lamp): Prepares the drum for a new image; not related to toner adhesion. CompTIA A+ Core 1 Exam Objective Reference: * Objective 3.7: Given a scenario, troubleshoot common printer problems.