220-1101 Exam Dumps | After a corporate office upgraded its Ethernet wiring, a number of users are unable to access the internet.

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Question 48/280

After a corporate office upgraded its Ethernet wiring, a number of users are unable to access the internet. A technician establishes a theory for troubleshooting the issue and tests it, but the theory is incorrect. Which of the following should the technician do next?

A. Document the findings.

B. Gather additional details.

C. Escalate the problem.

D. Identify user changes.

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