Valid 500-442 Dumps shared by ExamDiscuss.com for Helping Passing 500-442 Exam! ExamDiscuss.com now offer the newest 500-442 exam dumps, the ExamDiscuss.com 500-442 exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com 500-442 dumps with Test Engine here:
What are two possible Outbound Dialing Modes? (Choose two.]
Correct Answer: B,E
In Cisco Outbound Option for Contact Center solutions, two possible Outbound Dialing Modes include:B.Preview Mode:In this mode, agents are presented with call information prior to the call being placed, giving them an opportunity to review the customer's details and prepare for the interaction.E.Predictive Mode:This mode uses statistical algorithms to predict when agents will become available and places calls in anticipation of that availability, maximizing agent efficiency and reducing idle time.References:Cisco's documentation on Outbound Option includes detailed explanations of different dialing modes, including Preview and Predictive modes, and their implementation in outbound campaigns.