500-442 Exam Dumps | In Finesse, how are different gadgets enabled for specific team members?

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Question 2/26

In Finesse, how are different gadgets enabled for specific team members?

A. Ask an administrator to configure the team with a custom layout.

B. Only the same type and configuration of gadgets are supported for all users.

C. Ask the agent to add the gadget to his desktop after launching Finesse.

D. Ask the supervisor to add the gadget to the agents desktop.

Correct Answer: A

Different gadgets are enabled for specific team members in Finesse by having an administrator configure the team with a custom layout. This approach allows for the customization of the Finesse desktop interface to meet the specific needs of different teams or roles within the contact center, enhancing productivity and user experience.References:Cisco Finesse Administration documentation outlines how to customize the Finesse desktop for teams, including the configuration of gadgets and layouts.

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