500-442 Exam Dumps | What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)

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Question 23/26

What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)

A. PCCE Admin Mode

B. DPCCE 12K

C. PCCE 2K

D. DPCCE 4K

E. PCCE Lab Mode

Correct Answer: B,D

the two PCCE deployment models that support the Avaya ACD Integration are DPCCE 12K and DPCCE 4K.
DPCCE 12K is a distributed PCCE deployment model that supports up to 12,000 agents, while DPCCE 4K is a distributed PCCE deployment model that supports up to 4,000 agents.
The two PCCE (Packaged Contact Center Enterprise) deployment models that support the Avaya Automatic Call Distributor (ACD) Integration are:B.DPCCE 12K:This model, designed for larger deployments, supports integration with various third-party ACDs, including Avaya, allowing for a seamless connection and call routing between systems.D.DPCCE 4K:Similar to the 12K model but designed for smaller scale deployments, this model also supports integration with Avaya ACDs, providing flexibility in connecting Cisco's contact center solutions with Avaya's call distribution systems.References:Cisco's documentation on PCCE deployment models and third-party ACDintegration provides insights into the capabilities and compatibilities of different deployment options, including those that support Avaya ACD integration.

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