ITILF Exam Dumps | Which process is responsible to provide and maintain accurate information on all services that are being

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Question 150/279

Which process is responsible to provide and maintain accurate information on all services that are being transitioned or have been transitioned to the live environment?

A. Service portfolio management

B. Service level management

C. Service catalogue management

D. Service capacity management

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T...; Question 31: Which is an example of improving service utility using servi...; Question 32: Service transition contains detailed descriptions of which p...; Question 33: What is a service delivered between two business units in th...; Question 34: Which is an objective of the service design lifecycle stage?...; Question 35: Which areas of service management can benefit from automatio...; Question 36: What is the name of the group that should review changes tha...; Question 37: The definitive media library is the responsibility of:...; Question 38: What does the continual service improvement (CSI) approach e...; Question 39: Which is the CORRECT list of metrics to support CSI activiti...; Question 40: Which of the following are basic concepts used in access man...; Question 41: Which of the following would be examined by a major problem ...; Question 42: Who is responsible for defining metrics for change managemen...; Question 43: Which of the following is NOT one of the five individual asp...; Question 44: What guidance does ITIL give on the frequency of production ...; Question 45: What BEST describes the purpose of analyzing risk?...; Question 46: Which one of the following is the BEST description of a serv...; Question 47: Which one of the following answers shows two of the activiti...; Question 48: Which process has the purpose to ensure that, by managing th...; Question 49: Which of the following should be documented in an incident m...; Question 50: Which one of the following statements BEST describes a defin...; Question 51: What are sources of best practice?...; Question 52: Which process is responsible for recording the current detai...; Question 53: Which is the CORRECT list of the three levels of a multi-lev...; Question 54: Which statement about the known error database (KEDB) is COR...; Question 55: Which of the following is the best definition of service man...; Question 56: The effective management of risk requires specific types of ...; Question 57: What BEST defines roles and responsibilities in relation to ...; Question 58: From the perspective of the service provider, what is the pe...; Question 59: Which of the following would commonly be found in a contract...; Question 60: What is the PRIMARY process for strategic communication with...; Question 61: What are customers of an IT service provider who purchase se...; Question 62: Which of the following statement about the service owner is ...; Question 63: Which one of the following is NOT an objective of problem ma...; Question 64: Which of the following should be done when closing an incide...; Question 65: Which of these statements about resources and capabilities i...; Question 66: Which process would be used to compare the value that newer ...; Question 67: In which of the following areas would ITIL complementary gui...; Question 68: The design of IT services requires the effective and efficie...; Question 69: Which two processes will contribute MOST to enabling effecti...; Question 70: Which of the following is service transition planning and su...; Question 71: In service design, which term describes services, technologi...; Question 72: Which one of the following is concerned with policy and dire...; Question 73: Which of the following provide value to the business from se...; Question 74: What term describes assurance that a product or service will...; Question 75: Which of the following is an objective/are objectives of the...; Question 76: Which one of the following is an objective of release and de...; Question 77: What is a characteristic of a process?...; Question 78: What are underpinning contracts used to document?...; Question 79: Which is a reason why incident management interfaces with se...; Question 80: Which of the following is an example of proactive problem ma...; Question 81: Which process is responsible for the availability, confident...; Question 82: Which types of communication would the functions within serv...; Question 83: Which of the following is NOT a benefit of using public fram...; Question 84: Where should the following information be stored? 1. The exp...; Question 85: Which one of the following is NOT the responsibility of serv...; Question 86: Which of the following is the BEST description of a centrali...; Question 87: In which of the following should details of a workaround be ...; Question 88: Availability management is directly responsible for the avai...; Question 89: What is the BEST description of the purpose of the service o...; Question 90: What is the type of notification that should be sent when a ...; Question 91: Which one of the following is the BEST definition of the ter...; Question 92: Which of the following statements about service asset and co...; Question 93: The consideration of value creation is a principle of which ...; Question 94: Which ITIL process is used to restore normal service operati...; Question 95: Which is the CORRECT activity to carry out the "How do we ge...; Question 96: Which stage of the service lifecycle is MOST concerned with ...; Question 97: Which process is responsible for ensuring that appropriate t...; Question 98: Which of the following activities would be performed by a pr...; Question 99: What is the BEST definition of a definitive media library?...; Question 100: What BEST describes an important principle of communication ...; Question 101: Which is NOT a service desk type described in the ITIL servi...; Question 102: Remediation planning is BEST described in which of the follo...; Question 103: Which one of the following would NOT involve event managemen...; Question 104: Which is an objective of the design coordination process?...; Question 105: What is the primary focus of the business management?...; Question 106: Which process is involved in monitoring an IT service and de...; Question 107: Which one of the following would be the MOST useful in helpi...; Question 108: What would be the next step in the continual service improve...; Question 109: Which one of the following provides the CORRECT list of proc...; Question 110: Which one of the following is NOT part of the service design...; Question 111: The experiences, ideas, insights and values of individuals a...; Question 112: Which of the following is NOT a valid objective of problem m...; Question 113: Which process would seek to understand levels of customer sa...; Question 114: Which stage of the continual service improvement (CSI) appro...; Question 115: Which one of the following statements about incident reporti...; Question 116: A process owner is responsible for which of the following? 1...; Question 117: Event management, problem management, access management and ...; Question 118: What are the three types of metrics that an organization sho...; Question 119: Which is one of the five aspects of service design?...; Question 120: Which process will perform risk analysis and review of all s...; Question 121: Which process has the following objective "Establish new or ...; Question 122: Which of the following availability management activities is...; Question 123: Which one of the following is the BEST description of a rela...; Question 124: Which one of the following includes four stages called Plan,...; Question 125: Which one of the following is it the responsibility of suppl...; Question 126: Which process would ensure that utility and warranty require...; Question 127: Which of the following statements describes the objectives o...; Question 128: Which statement about the emergency change advisory board (E...; Question 129: The addition, modification or removal of an authorized, plan...; Question 130: Which of the following is NOT a recognized example of a serv...; Question 131: What is the act of transforming resources and capabilities i...; Question 132: What should be documented as part of every process?...; Question 133: Why is it important for service providers to understand patt...; Question 134: Which of the following is the best definition of IT service ...; Question 135: Which of the following are CORRECT Service Design Aspects? 1...; Question 136: What are the categories of events described in the ITIL serv...; Question 137: What are the categories of event described in the ITIL servi...; Question 138: With which process is problem management likely to share cat...; Question 139: Check, Act and Plan are three of the stages of the Deming Cy...; Question 140: Which of the following is an enabler of best practice?...; Question 141: Which statement about stakeholders is TRUE?...; Question 142: Which of the following is the BEST description of a service-...; Question 143: What are the categories of event described in the UIL servic...; Question 144: Which of the following activities are performed by a desk? 1...; Question 145: Which one of the following is the purpose of service level m...; Question 146: What BEST describes the value of service operation to the bu...; Question 147: Which process is responsible for sourcing and delivering com...; Question 148: Which statement BEST describes the value of service strategy...; Question 149: Which of the following types of service should be included i...; Question 150: Which process is responsible to provide and maintain accurat...; Question 151: Which process will regularly anal0yse incident data to ident...; Question 152: Which capacity management sub-process focuses on the managem...; Question 153: Which of the following statements about standard changes are...; Question 154: Which one of the following is the BEST description of a serv...; Question 155: Which of the following identifies the purpose of design coor...; Question 156: Which of the following BEST describes the purpose of access ...; Question 157: Which of the following are valid parts of the service portfo...; Question 158: Which one of the following functions would be responsible fo...; Question 159: Which one of the following activities are carried out during...; Question 160: Which of the following should IT service continuity strategy...; Question 161: Consider the following list: 1. 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Acad...; Question 173: What are the three service provider business models?...; Question 174: Which statement should NOT be part of the value proposition ...; Question 175: Which of the following identify the purpose of business rela...; Question 176: Which of the following BEST describes technical management?...; Question 177: Which of the following is the BEST reason for categorizing i...; Question 178: Which one of the following is the BEST description of a serv...; Question 179: Which one of the following would NOT be defined as part of e...; Question 180: What is an objective of event management?...; Question 181: What is the result of carrying out an activity, following a ...; Question 182: Which one of the following statements is CORRECT?...; Question 183: Which process or function is responsible for monitoring acti...; Question 184: Which process is responsible for dealing with complaints, co...; Question 185: Which of the following BEST describes a problem?...; Question 186: Which one of the following activities would be performed by ...; Question 187: What body exists to support the authorization of changes and...; Question 188: What should a service always deliver to customers?...; Question 189: Which of these should a change model include? 1. 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A technician in...; Question 204: The remediation plan should be evaluated at what point in th...; Question 205: Which of the following statements BEST describes the aims of...; Question 206: Which of the following is the correct definition of an outco...; Question 207: Which stage of the service lifecycle includes the scope of s...; Question 208: Which reason describes why ITIL is so successful?...; Question 209: What is the primary focus of business capacity management?...; Question 210: Which process would you MOST expect to be involved in the ma...; Question 211: Within service design, what is the key output handed over to...; Question 212: Which role is accountable for the operational management of ...; Question 213: Which of the following are types of service defined in ITIL?...; Question 214: Which of the following is NOT a source of best practice?...; Question 215: How is a service delivered between departments of the same o...; Question 216: Which is an objective of access management?...; Question 217: Which process is responsible for eliminating recurring incid...; Question 218: What is the BEST description of an operational level agreeme...; Question 219: Which process includes business, service and component sub-p...; Question 220: What type of record should you raise when a problem diagnosi...; Question 221: Which of the following are reasons why ITIL is successful? 1...; Question 222: What do customer perceptions and business outcomes help to d...; Question 223: Which of the following BEST describes service strategies val...; Question 224: Which of the following would be used to communicate a high l...; Question 225: Which one of the following are the two primary elements that...; Question 226: Which one of the following is the CORRECT set of steps for t...; Question 227: Which process is responsible for providing the rights to use...; Question 228: What type of baseline captures the structure, contents and d...; Question 229: What should a release policy include?...; Question 230: Which process is responsible for controlling, recording and ...; Question 231: What type of services are NOT directly used by the business ...; Question 232: At which stage of the service lifecycle should the processes...; Question 233: Which one of the following activities is NOT part of the Dem...; Question 234: Which of the following would be most useful in helping to im...; Question 235: Which statement about change management is CORRECT?...; Question 236: Which one of the following is an objective of service catalo...; Question 237: Which of the following activities are performed by a service...; Question 238: In which document would you expect to see an overview of act...; Question 239: Which tool helps with defining accountability and responsibi...; Question 240: Which of the following are types of service defined in ITIL?...; Question 241: What is the BEST description of an external customer?...; Question 242: Which statement about the service portfolio is TRUE?...; Question 243: Which one of the following is NOT a responsibility of the se...; Question 244: Which function or process would provide staff to monitor eve...; Question 245: Which one of the following is NOT a responsibility of the se...; Question 246: Access management is closely related to which other process?...; Question 247: What are customers of IT services who work in the same organ...; Question 248: Which one of the following provides the CORRECT list of proc...; Question 249: What are the two MAJOR activities in problem management?...; Question 250: What does the term "Wisdom" represent within the Data-to-Inf...; Question 251: Which of the following BEST describes an operational level a...; Question 252: Which of the following are objectives of service level manag...; Question 253: Which of the following service desk organizational structure...; Question 254: Which of the following should be considered when designing m...; Question 255: Which of the following are classed as stakeholders in servic...; Question 256: Which one of the following is the BEST definition of reliabi...; Question 257: Which one of the following do major incidents require?...; Question 258: What is defined as the ability of a service, component or co...; Question 259: Which two elements of financial management for IT services a...; Question 260: When can a known error record be raised? 1. 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Question 150/279

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