According to the CESP Candidate Handbook1, one of the knowledge areas for Domain 2: Individualized Employment and Career Planning is "Strategies for addressing challenging behaviors in the workplace". The handbook also states that "The CESP exam is based on the application of knowledge, not just the recall of facts". Therefore, the best answer is the one that demonstrates the most effective and evidence-based practice for supporting Ann in her new job.
Option B is the best answer because it involves reviewing any relevant data and information that can help identify what triggers Ann's challenging behaviors, what motivates her to work, and what strategies have been successful in the past. This can help the employment support professional to design a personalized and proactive plan for Ann that can increase her chances of success and satisfaction in her new job.
Option A is not the best answer because it suggests that Ann should be segregated from the integrated community workplace and placed in a sheltered setting until she proves herself. This goes against the core values and principles of APSE and the CESP credential, which promote inclusion, choice, and self-determination for people with disabilities2.
Option C is not the best answer because it implies that Ann is likely to have problems and that the employment support professional is not confident or competent enough to handle them. This can create a negative impression of Ann and her abilities to the employer and the co-workers, and undermine her self-esteem and independence. Moreover, having a back-up staff person is not a guarantee that Ann will not have challenging behaviors, and it does not address the root causes or the solutions for them.
Option D is not the best answer because it focuses on the negative aspects of Ann's behavior and history, rather than her strengths and interests. This can also create a biased and unfavorable view ofAnn to the employer and the co-workers, and lower their expectations and support for her. Furthermore, describing Ann's challenging behaviors without providing any context, rationale, or intervention plan is not helpful or professional.
References: 1: CESP Candidate Handbook 2: APSE Ethical Guidelines for Professionals in Supported Employment