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Recent Comments (The most recent comments are at the top.)
Zyon - Sep 17, 2025
No.# Correct answers C and D. A. Interview users about the intended use of the product to support the questionnaire creation → ❌ Sounds reasonable, but framing questions around intended use risks steering answers toward what the team already assumes, reinforcing bias.
B. Obtain user feedback to reinforce known assumptions and support design decisions → ❌ This is confirmation bias itself — looking for validation instead of challenge.
C. Diversity feedback by ensuring it features as many unique perspective as possible → ✅ Correct. A wider and more diverse participant pool reduces the chance of bias by surfacing different experiences. 📖 Reference: Trailhead: User Research Basics (importance of participant diversity).
D. Review questions to remove assumptions about issues or problem not supported by quantitative data → ✅ Correct. Neutral, assumption-free questions avoid leading participants. 📖 Reference: NNGroup: Avoiding Leading Questions
I wasn't at all prepared and exam date for User-Experience-Designer exam was approaching. My daily routine work kept me so much engaged that I hadn't time to open books for preparation. In this
Neil - Feb 19, 2023
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Bernice - Dec 12, 2022
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Ternence - Aug 30, 2022
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Bill - Aug 09, 2022
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Recent Comments (The most recent comments are at the top.)
No.# Correct answers C and D.
A. Interview users about the intended use of the product to support the questionnaire creation → ❌ Sounds reasonable, but framing questions around intended use risks steering answers toward what the team already assumes, reinforcing bias.
B. Obtain user feedback to reinforce known assumptions and support design decisions → ❌ This is confirmation bias itself — looking for validation instead of challenge.
C. Diversity feedback by ensuring it features as many unique perspective as possible → ✅ Correct. A wider and more diverse participant pool reduces the chance of bias by surfacing different experiences.
📖 Reference: Trailhead: User Research Basics
(importance of participant diversity).
D. Review questions to remove assumptions about issues or problem not supported by quantitative data → ✅ Correct. Neutral, assumption-free questions avoid leading participants.
📖 Reference: NNGroup: Avoiding Leading Questions
No.# B and D
No.# Should be A. Experience Cloud
I wasn't at all prepared and exam date for User-Experience-Designer exam was approaching. My daily routine work kept me so much engaged that I hadn't time to open books for preparation. In this
100% valid User-Experience-Designer exam preparation questions. Passed the User-Experience-Designer exam easily. I think it’s a very great stuff as for reference. You don't need to wait, just buy it!
Gave my User-Experience-Designer certification exam today and got a 95% score. Many thanks to freecram for preparing me so well. Suggested to all.
I found User-Experience-Designer study guide very useful because it always points out where the key point is in each knowledge area. Thanks to all the freecram developers!
User-Experience-Designer study materials give me a brillent exam success after a few days of preparation. Can't believe they are so accurate!
No.# https://help.salesforce.com/s/articleView?id=sf.hvs_setup_bot_experience_cloud.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.live_agent_create_automated_invitations.htm&type=5
No.# Should be A.
https://marketplace.visualstudio.com/items?itemName=salesforce.salesforce-vscode-slds
No.# Answer is C
https://www.lightningdesignsystem.com/guidelines/overview/
No.# A is the answer
https://help.salesforce.com/s/articleView?id=sf.bots_service_plan.htm&type=5
No.# B & C
No.# BDE
https://guides.cuny.edu/accessibility/whyitmatters
No.# C
https://help.salesforce.com/s/articleView?id=sf.bots_service_plan.htm&type=5
No.# A
https://www.lightningdesignsystem.com/tools/validator/
https://medium.com/salesforce-ux/slds-vs-code-win-403d7edd22ac
No.# B & D
No.# C
https://www.lightningdesignsystem.com/guidelines/overview/
No.# A & B
https://www.nngroup.com/articles/mobile-accordions/
No.# A & C