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doc - May 27, 2026
No.# B. Implement a Public Read-Only OWD on Lead. Explanation Setting the Organization-Wide Default (OWD) for Leads to Public Read Only perfectly addresses both of Universal Containers' requirements:
Reducing Redundant Leads: To prevent users from entering duplicate leads, they first need to be able to see if a lead already exists in the system. By making the OWD Public Read Only, all users can search and view all leads across the organization. If they search for a prospect and see it is already being worked by someone else, they know not to create a duplicate.
Restricting Edit/Reassignment: Because the baseline access is Read Only, users cannot edit or change the ownership (reassign) of a lead unless they are the record owner (or above the owner in the role hierarchy, or have a profile/permission set granting them administrative modification rights).
Recent Comments (The most recent comments are at the top.)
No.# B. Implement a Public Read-Only OWD on Lead.
Explanation
Setting the Organization-Wide Default (OWD) for Leads to Public Read Only perfectly addresses both of Universal Containers' requirements:
Reducing Redundant Leads: To prevent users from entering duplicate leads, they first need to be able to see if a lead already exists in the system. By making the OWD Public Read Only, all users can search and view all leads across the organization. If they search for a prospect and see it is already being worked by someone else, they know not to create a duplicate.
Restricting Edit/Reassignment: Because the baseline access is Read Only, users cannot edit or change the ownership (reassign) of a lead unless they are the record owner (or above the owner in the role hierarchy, or have a profile/permission set granting them administrative modification rights).
No.# Nah this is wrong , correct answer is B
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