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Universal Containers has implemented Customer Community with Customer Community Plus licenses for its distributors. Some distributors requested granting specific community users (agents) to view cases submitted by other agents of the same distributor. Which feature only supports these requirements?
Correct Answer: C
The Partner Super User feature allows certain community users to access records owned by other users within the same account. This feature is ideal for distributors needing some agents to view cases submitted by others within their organization. It provides broader access to records that are normally restricted by default sharing rules while ensuring the access scope remains confined to users linked by the same account. * Option A: Granting community admin permission through permission sets is not supported for community users; this is an admin-level feature. * Option B: Delegating external users allows managing other users, but it doesn't meet the requirement to share case visibility among users of the same account. * Option C (Correct): Partner Super User enables the required sharing while adhering to the community's sharing model. : Partner Super User Access
