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Exam Code:	Field-Service-Lightning-Consultant
Exam Name:	Salesforce Certified Field Service Lightning Consultant
Certification Provider:	Salesforce
Free Question Number:	123
Version:	v2022-05-10
Rating:
# of views:	2313
# of Questions views:	95175
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Recent Comments (The most recent comments are at the top.)

Borg - Jan 29, 2024

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Gabriel - Nov 07, 2022

No.# Non of the above...

Gabriel - Oct 10, 2022

No.# why??

Gabriel - Oct 10, 2022

No.# D is the correct answer

Gabriel - Oct 10, 2022

No.# A is correct

Gabriel - Oct 10, 2022

No.# why??

Gabriel - Oct 10, 2022

No.# A is the correct answer

Gabriel - Oct 10, 2022

No.# I think correct answer is C since it ask to record duration on WOLI level

Gabriel - Oct 10, 2022

No.# why??

Gabriel - Oct 10, 2022

No.# C is correct. UC wants to track the time at each step, ie, each WOLI.

Gabriel - Oct 10, 2022

No.# Why??

Gabriel - Oct 10, 2022

No.# why??

Will - Sep 10, 2022

No.# B,C,D

Pasquali19 - Sep 06, 2022

No.# You can create skills using guided set-up. Go to 'Create worktype and skill' then add the skills. If the skill hasn't been created it will automatically create the skill

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Frederic - Jul 30, 2022

No.# Service territory is the object wich connect Service appointment and Service resource

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Exam Question List: 1 commentQuestion 1: universal containers wants to report on the volume of produc...; 1 commentQuestion 2: Universal Containers wants their Technicians to record an As...; 1 commentQuestion 3: At universal containers the service territory member's time ...; Question 4: Northern Trail Outfitters wants to improve overall responsiv...; Question 5: Universal Containers provides installation, repair, and cons...; 1 commentQuestion 6: Universal Containers (UC) is rolling out Inventory Managemen...; Question 7: Universal Containers (UC) wants to better understand their s...; Question 8: Universal Containers wants to monitor Customer Satisfaction ...; Question 9: An employee at Universal Containers performs the role of a D...; Question 10: Universal Containers performs service on field assets that r...; 2 commentQuestion 11: Universal Containers is implementing Work Order Management t...; Question 12: Universal Containers` customers typically like to be by the ...; Question 13: universal containers operates in a highly regulated industry...; Question 14: Universal containers provides multiple service types (i.e., ...; Question 15: Universal Containers wants to schedule deliveries using Sale...; Question 16: Universal Containers wants Field Technicians to capture cust...; Question 17: Which Work Rule should a Salesforce Field Service Consultant...; Question 18: Universal Containers wants Field Technicians to capture cust...; Question 19: Which configuration can Universal Containers use to brand th...; Question 20: Universal Containers (UC) wants to measure their adherence t...; 1 commentQuestion 21: Universal Containers (UC) has enabled Salesforce Field Servi...; Question 22: An extreme whether situation impacts both the volume of work...; Question 23: Universal Containers is tracking customer issues in their ca...; 1 commentQuestion 24: Universal Containers's Technicians may be assigned to Jobs w...; 2 commentQuestion 25: Universal Containers wants to track the time a Service Resou...; Question 26: A Technician is onsite where there is no connectivity and is...; Question 27: Universal Containers occasionally needs to use two technicia...; Question 28: Universal containers products need to be traceable form the ...; 1 commentQuestion 29: Universal Containers has external resources who only report ...; Question 30: how should the consultant recommend visualizing the highest ...; Question 31: A customer wants return a defective product instead of sched...; 1 commentQuestion 32: Universal Containers wants to ensure that Service Appointmen...; 1 commentQuestion 33: Universal Containers wants their Technicians to capture pote...; Question 34: Universal Containers wants their Field Technicians to indica...; Question 35: Universal Containers UC wants to ensure that technicians ent...; 1 commentQuestion 36: Universal Containers does not want the lunch break to interf...; 1 commentQuestion 37: Universal Containers' (UC) product named "Widget 1" should a...; Question 38: Universal Containers is evaluating a strategy for reducing t...; Question 39: Universal Containers has negotiated two key SLAS: 1) initial...; Question 40: Which three factors should the consultant consider when reco...; Question 41: Universal Containers offers 2-hour versus 4-hour appointment...; Question 42: universal container UC services customers in multiple time z...; 1 commentQuestion 43: Universal Containers' (UC) Technicians are required to recor...; Question 44: universal containers outsources 100 hours of weekly maintena...; Question 45: Universal Containers wants their Technicians to record an As...; 1 commentQuestion 46: Universal containers plans to deploy field service lightning...; Question 47: Universal Containers typically performs installs, break-fix,...; Question 48: Each container consists of multiple parts that are tracked b...; Question 49: Universal Containers wants to give Field Technicians the abi...; 1 commentQuestion 50: Universal containers (UC) wants to standardize the process t...; Question 51: each container consists of multiple parts that are tracked b...; 1 commentQuestion 52: Universal Container's Dispatchers want to visualize the plan...; Question 53: universal containers wants to provide a view of emergency wo...; Question 54: Universal container want technician using the field service ...; Question 55: Universal Containers would like to provide Field Service Tec...; Question 56: Universal Containers wants to automatically create Work orde...; Question 57: Universal Containers has implemented a Flow that allows Tech...; Question 58: universal containers need to send the technician into the fi...; Question 59: Geolocation tracking is enabled for universal container's fo...; Question 60: Universal Containers has an initiative to increase customer ...; 2 commentQuestion 61: Org-Wide Default sharing is set to Private in a Salesforce o...; Question 62: Universal Containers wants to standardize creation of Work O...; 1 commentQuestion 63: universal containers wants to report on the volume of produc...; Question 64: Universal Containers has an initiative to increase customer ...; Question 65: Universal Containers is experiencing an issue where Technici...; Question 66: Universal Containers wants to ensure that Service Appointmen...; Question 67: Universal container UC has 140 service resources who handle ...; Question 68: Containers wants to offer their Field Technicians a more lim...; 2 commentQuestion 69: Which object can be used to share Service Appointments with ...; Question 70: Universal Containers is implementing Field Service Lightning...; 1 commentQuestion 71: Technicians at Universal Containers use the Salesforce Field...; Question 72: a customer makes one appointment for the sales department, a...; Question 73: When should both the Root Work Order and Root Work Order Lin...; Question 74: universal container wants its technician to follow a standar...; Question 75: Which three objects are associated with the work type? Choos...; 1 commentQuestion 76: Universal Containers utilizes two contractors, Contractor 1 ...; 1 commentQuestion 77: A Dispatcher notices that the Crew assigned to a Service App...; Question 78: Universal Containers' (UC) Technicians identify and complete...; Question 79: universal container (uc) is rolling out inventory management...; Question 80: Universal Containers provides 24/7 service support to its cu...; Question 81: Which fields on service appointments help ensure that they a...; 1 commentQuestion 82: Universal Containers Just started its Field Service Implemen...; 1 commentQuestion 83: A Dispatcher at Universal Containers has just been informed ...; Question 84: Which two features on the Dispatcher Console should the Cons...; Question 85: Universal Containers wants to reduce field service-related c...; Question 86: A universal container customer is having issues with three c...; Question 87: Universal Containers wants to track how much time each Techn...; Question 88: universal containers are implemented field service lightning...; 1 commentQuestion 89: Universal Containers wants to offer customers a Maintenance ...; Question 90: universal container want to dispatch group of service appoin...; Question 91: A Dispatcher is notified of a local power outage. All servic...; Question 92: Universal Containers has a Partner Community. Work Orders ar...; Question 93: \ when the universal container UC technician installed a pro...; Question 94: Universal Containers (UC) wants to deploy Knowledge to its f...; Question 95: universal container UC uses two contractors 1 and contractor...; Question 96: time sheet entries can be associated to which two objects? C...; Question 97: Universal Containers' Customers typically like to be served ...; Question 98: When a Universal Containers (UC) Technician installs a produ...; Question 99: Universal Containers provides prompt service and has multipl...; Question 100: Dispatches at Universal Containers want to ensure the Resour...; Question 101: when completing a work order in the field, the technician ne...; Question 102: Universal Containers wants to ensure that only Field Technic...; Question 103: Universal Containers provides 24/7 service support to its cu...; Question 104: A Field Service Technician wants to view a list of parts con...; 1 commentQuestion 105: Each door lock that universal containers (UC) sells have a u...; Question 106: Upon arrival for a Service Appointment, the Field Service Te...; Question 107: Technicians at Universal Containers use the Salesforce Field...; Question 108: in which two scenarios should a consultant recommend multi d...; Question 109: Universal Containers wants Service Managers to quickly ident...; Question 110: Universal Containers wants to provide a pro-formal invoice t...; Question 111: Universal Containers wants to identify which resources need ...; Question 112: Universal containers has a large volume of cancellations occ...; Question 113: universal containers technician may be assigned to jobs with...; Question 114: Universal Containers maintains their service level agreement...; Question 115: A universal container customer is having issues with three c...; Question 116: Universal Containers wants ensure that inventory needed for ...; Question 117: Universal container wants to ensure the technician has the c...; Question 118: Universal Containers' (UC) customers have asset scheduled to...; Question 119: When should both the Root Work Order and Root Work Order Lin...; Question 120: Universal Containers is looking to implement Entitlement Man...; Question 121: Universal Containers (UC) is using Field Service and has cus...; Question 122: universal container provides installation services for each ...; 1 commentQuestion 123: universal container want to track technician van stock using...

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