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Exam Code:	Field-Service-Lightning-Consultant
Exam Name:	Salesforce Certified Field Service Lightning Consultant
Certification Provider:	Salesforce
Free Question Number:	137
Version:	v2023-03-24
Rating:
# of views:	2749
# of Questions views:	94918
Go To Field-Service-Lightning-Consultant Questions

Recent Comments (The most recent comments are at the top.)

Lucy - Nov 22, 2025

No.# It's C

https://help.salesforce.com/s/articleView?id=000392368&type=1

Loulou - Feb 11, 2025

No.# https://help.salesforce.com/s/articleView?id=service.fs_customer_reports_fields.htm&type=5
It's B

Priyanka - Dec 22, 2024

No.# right answer is CDE

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User - Sep 29, 2024

No.# The answers are ADE

User - Aug 28, 2024

No.# B & C

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Chasel - Sep 29, 2023

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Mims - Sep 28, 2023

No.# I believe it should be D here, because assets are a way of tracking purchased items.

Mims - Sep 28, 2023

No.# D is correct

Mims - Sep 28, 2023

No.# D is correct

Mims - Sep 26, 2023

No.# C must be correct: why create a milestone without an entitlement process?

Mims - Sep 26, 2023

No.# I'd say A and D since in-day optimization is more for overlapping of appointments. https://trailhead.salesforce.com/content/learn/modules/field-service-lightning-optimization/handle-inday-changes

Mims - Sep 25, 2023

No.# I am pretty sure its D.

Mims - Sep 25, 2023

No.# B and D should be correct - the answers are two.

Mims - Sep 21, 2023

No.# I think B

Mims - Sep 20, 2023

No.# Inventory Location exists as a checkbox however Mobile Location does not.

Mims - Sep 20, 2023

No.# Milestones cannot be created on products. I vote for C: you can create an entitlement process with a condition for all products with Name Widget 1.

Mims - Sep 20, 2023

No.# It seems that B is more appropriate: https://help.salesforce.com/s/articleView?language=en_US&id=sf.psc_task_admin_create_signature_record_page.htm&type=5

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Work Orders ar...; Question 17: Universal Containers wants to assign Service Appointment bas...; Question 18: Dispatchers at Universal Containers want to ensure the Resou...; 1 commentQuestion 19: Universal Containers is concerned about the decrease in Asse...; Question 20: Universal Containers wants their Technicians to record an As...; 1 commentQuestion 21: Which three factors should the consultant consider when reco...; Question 22: Universal Containers has identified a business process in wh...; Question 23: A consultant has implemented user territories at Northern Tr...; 1 commentQuestion 24: Universal Containers wants Field Technicians to capture cust...; Question 25: One of Universal Containers' customers reported that the Tec...; Question 26: In the Dispatch Console, when viewing the Map, which three d...; Question 27: Universal Containers's Technicians may be assigned to Jobs w...; Question 28: A mobile technician uses parts present in their van to compl...; 1 commentQuestion 29: Universal Containers' (UC) product named "Widget 1" should a...; Question 30: Northern Trail Outfitters wants to report on its Assets and ...; Question 31: Universal Containers has an initiative to increase customer ...; Question 32: A Field Service Technician wants to view a list of parts con...; 1 commentQuestion 33: Universal Containers wants to track Technicians' van stock u...; Question 34: Universal Containers's Technicians may be assigned to Jobs w...; Question 35: Universal Containers wants to track the time a Service Resou...; Question 36: AW Computing uses a private record access model in the sales...; Question 37: Universal Containers wants to track the total associated pri...; Question 38: which configuration can universal containers use to brand th...; Question 39: Universal Containers' (UC) Technicians identify and complete...; Question 40: Universal Containers has Resources working in multiple count...; Question 41: A Technician reports that the travel time calculated between...; Question 42: Universal Containers wants to schedule deliveries using Sale...; 1 commentQuestion 43: Universal Containers wants to allow Field Technicians to vie...; Question 44: universal container (uc) is rolling out inventory management...; Question 45: a customer makes one appointment for the sales department, a...; Question 46: Universal Containers is evaluating a strategy for reducing t...; Question 47: Universal Containers wants ensure that inventory needed for ...; Question 48: Universal container typically performs installs, break-fix, ...; Question 49: Universal Containers wants to ensure that only Field Technic...; Question 50: Northern Trail Outfitters (NTO) wants to automatically dispa...; Question 51: Universal Containers wants their Technicians to record an As...; Question 52: Which object can be used to share Service Appointments with ...; Question 53: universal container UC want to track the asset lifecycle whe...; Question 54: Universal containers (UC) have enabled field service lightni...; Question 55: Universal containers (UC) wants to deploy knowledge to its f...; 1 commentQuestion 56: Universal Containers is implementing Field Service Lightning...; Question 57: A dispatcher of a local power outage. All appointments in th...; Question 58: the dispatcher at universal containers wants wants to schedu...; Question 59: Universal containers products need to be traceable form the ...; Question 60: Universal containers want to schedule delivery using field s...; Question 61: Universal Containers uses a complex service model that invol...; Question 62: Universal Containers is evaluating a strategy for reducing t...; 2 commentQuestion 63: Universal Containers does not want the lunch break to interf...; Question 64: Universal Containers wants to help their dispatchers determi...; Question 65: Universal Containers performs multi-staged jobs, where the s...; Question 66: Universal Containers provides multiple service types (i.e., ...; Question 67: universal container UC wants to create a new scheduling poli...; Question 68: Technician often need to generate reports in customer langua...; Question 69: Universal Containers wants to limit their Technicians' view ...; Question 70: some technicians report that they are unable to login to the...; Question 71: Northern Trail Outfitters (NTO) wants to track and report on...; Question 72: universal container (uc) sells shipping Containers and conta...; Question 73: Universal Containers wants their Field Technicians to indica...; Question 74: Universal Containers wants to provide a pro-formal invoice t...; 1 commentQuestion 75: A service technician at Ursa Major Solar handles yearly main...; 1 commentQuestion 76: Universal Containers would like to enforce a 48-hour SLA to ...; Question 77: At universal containers the service territory member's time ...; Question 78: A customer support agent handles an in - bound case that req...; Question 79: An agent has to create a Work Order for a complex installati...; Question 80: which two features on the dispatcher console should the cons...; Question 81: What is the most efficient way for a Consultant to keep Tech...; Question 82: The org-wide default sharing for a service appointment is se...; Question 83: Universal Containers is outsourcing work to a third-party Co...; Question 84: Universal Containers wants Service Managers to quickly ident...; Question 85: A technician needs to get replacement part for damaged inven...; Question 86: A Technician is onsite where there is no connectivity and is...; Question 87: universal containers outsources 100 hours of weekly maintena...; Question 88: Universal Containers is looking to implement Entitlement Man...; Question 89: Service technicians at AW Computing use the Field Service mo...; Question 90: A technician reported that the travel time calculated betwee...; Question 91: Universal Containers would like to provide Field Service Tec...; Question 92: the org -wide default sharing for a service appointment Is s...; Question 93: Universal Containers wants to process mobile payments. How c...; Question 94: A universal container customer is having issues with three c...; Question 95: Universal containers plans to deploy field service lightning...; Question 96: How should a Consultant configure Salesforce Field Service t...; Question 97: Universal Containers performs service on field assets that r...; 1 commentQuestion 98: Universal Containers schedules jobs that require multiple st...; 1 commentQuestion 99: Universal Containers does not want the lunch break to interf...; Question 100: Universal Containers has installed base equipment that requi...; Question 101: Universal container want to track technician van stock and c...; Question 102: Which three objects are associated to the Work Type? Choose ...; Question 103: Over 70% of Universal Containers' sales are made by Field Te...; Question 104: Universal Containers wants to have more control over the geo...; Question 105: Universal Containers occasionally needs to use two technicia...; Question 106: Universal Containers performs service on field assets that r...; 1 commentQuestion 107: The Dispatcher at Universal Containers would like to schedul...; Question 108: Universal containers technicians frequently need to request ...; Question 109: universal containers operates in a highly regulated industry...; Question 110: universal container UC services customers in multiple time z...; Question 111: Universal Containers (UC) wants to measure their adherence t...; Question 112: Universal Containers provides prompt service and has multipl...; Question 113: An inventory manager at Universal Containers wants to better...; Question 114: Universal containers requires trained inspectors to make thr...; Question 115: universal container provides maintenance and emergency servi...; Question 116: Universal Containers wants their Technicians to capture pote...; 1 commentQuestion 117: Universal Containers sells products that are made up of seri...; Question 118: Universal Containers has a large filed service team with com...; Question 119: Universal container want technician using the field service ...; Question 120: A Universal Containers' (UC) Technician is completing a serv...; Question 121: What set of configurations make up Scheduling Policies and l...; Question 122: Often, Technicians earn certifications that must be renewed ...; Question 123: Universal Containers is deploying Field Service Lightning in...; Question 124: universal containers have a call center that responds to req...; Question 125: universal containers has customers who have previously negot...; Question 126: Universal Containers wants to help their dispatchers determi...; Question 127: Universal Containers wants to ensure that Service Appointmen...; Question 128: Universal Containers would like to engage Contractors and Cu...; Question 129: Universal containers just started itsfield service implement...; Question 130: Which three overview cards does the Field Service mobile app...; Question 131: Universal Containers has a Partner Community. 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