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Universal containers (UC) wants to standardize the process that process that agents use to create and maintain work orders which will help new agents ramp up more quickly and improve data quality and consistency. UC wants key fields, agent instructions and best practices displayed at each step of the Service process on the work order.
What should the consultant implement to meet this requirement?

Recent Comments (The most recent comments are at the top.)

Aaron - Jun 19, 2022

This should be creating a path on WO object (C)

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Question List (123q)
1 commentQuestion 1: universal containers wants to report on the volume of produc...
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2 commentQuestion 25: Universal Containers wants to track the time a Service Resou...
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1 commentQuestion 29: Universal Containers has external resources who only report ...
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1 commentQuestion 32: Universal Containers wants to ensure that Service Appointmen...
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1 commentQuestion 37: Universal Containers' (UC) product named "Widget 1" should a...
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1 commentQuestion 46: Universal containers plans to deploy field service lightning...
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1 commentQuestion 50: Universal containers (UC) wants to standardize the process t...
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1 commentQuestion 76: Universal Containers utilizes two contractors, Contractor 1 ...
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