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Exam Code:Agentforce-Specialist
Exam Name:Salesforce Certified Agentforce Specialist
Certification Provider:Salesforce
Free Question Number:27
Version:v2025-09-22
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# of Questions views:86620
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Recent Comments (The most recent comments are at the top.)

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Catalina - Dec 28, 2025

No.# A is the correct answer.

Deborah - Dec 28, 2025

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Robe - Dec 28, 2025

No.# Correct answer: C
Agentforce Data Libraries index Knowledge articles into Data Cloud. To access that indexed content at runtime, the Agentforce Service Agent user must have the “Data Cloud User” permission set.
https://help.salesforce.com/s/articleView?id=004333412&language=en_US&type=1

B is wrong because Agentforce Agents use Agent Actions, not direct prompt templates. Prompt Builder uses templates, but agents rely on retrievers and actions.

Robe - Dec 27, 2025

No.# Correct answer: A
Agentforce Testing Center is not automatically enabled in Production Orgs, as it can affect production data, but you can enable it manually.
https://help.salesforce.com/s/articleView?id=005228642&type=1

Wrong answers
B: Running tests in the Agentforce Testing Center does consume Einstein Requests, even in sandbox environments. Einstein Requests is a usage metric for generative AI, and the use of generative AI capabilities, whether in a production or sandbox environment, consumes Einstein Requests and possibly Data Cloud credits.
(https://help.salesforce.com/s/articleView?id=ai.agent_testing_center_considerations.htm&type=5)
C: Salesforce suggests to use it only in Sandbox Orgs, where it is automatically enabled (https://help.salesforce.com/s/articleView?id=005228642&type=1)

Thera - Dec 27, 2025

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Robe - Dec 27, 2025

No.# Correct: A
According to Salesforce’s official documentation:
"The data that Record Snapshots uses to ground your prompt depends on the page layout of the user. Page layouts are configurable, and the configuration impacts which data is used by Record Snapshots."
https://help.salesforce.com/s/articleView?id=ai.prompt_builder_ground_record_snapshots.htm&type=5

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No.# the correct answer B

MZ - Dec 15, 2025

No.# A is the correct answer

MZ - Dec 15, 2025

No.# c is the correct answer

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Other Version
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Exam Question List
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3 commentQuestion 26: Universal Containers wants to reduce overall customer suppor...
2 commentQuestion 27: How does an Agent respond when it can't understand the reque...