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Exam Code:	ITIL-4-Specialist-High-velocity-IT
Exam Name:	ITIL 4 Specialist: High-velocity IT Exam
Certification Provider:	Peoplecert
Free Question Number:	47
Version:	v2025-04-16
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# of views:	161
# of Questions views:	978
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Exam Question List: Question 1: An IT team in a large multinational organization wants to do...; Question 2: An organization is evaluating the advantages and disadvantag...; Question 3: A commercial service provider is creating a new strategic pl...; Question 4: An organization that has been successful in the past is now ...; Question 5: What should be done FIRST when designing a customer journey?...; Question 6: The IT team in a large enterprise is replacing an important ...; Question 7: How can an organization facilitate positive outcomes and exp...; Question 8: A customer is retiring a service and has terminated the cont...; Question 9: What helps people to understand the value of an initiative, ...; Question 10: A service provider is tracking the likelihood of service fai...; Question 11: Which statement BEST describes the role of IT staff in risk ...; Question 12: A consumer organization is making significant changes to the...; Question 13: An organization is negotiating and agreeing the service leve...; Question 14: A customer usually has good control of a service provider in...; Question 15: A bank provides an online banking service to external users....; Question 16: An IT department is working with the organization's marketin...; Question 17: An employee has some concerns at work but does not share thi...; Question 18: After completing an online training course, the employees of...; Question 19: Which activity, carried out by both the service provider and...; Question 20: An organization is using an out-of-the-box service from a la...; Question 21: Which is the BEST approach for a service consumer to use whe...; Question 22: Governance is a core component of the service value system. ...; Question 23: Which domain involves running experiments to decide how to r...; Question 24: An organization is a market leader for software that has see...; Question 25: An organization works in a highly regulated industry. A new ...; Question 26: In service relationships, what is a benefit of identifying c...; Question 27: An organization is considering how a new service will be sup...; Question 28: A team is evaluating commercial software products in an effo...; Question 29: Which statement about employee surveys is CORRECT?...; Question 30: what should be included in an organization's approach to ris...; Question 31: An organization provides an online portal that its employees...; Question 32: An organization in a highly-regulated industry is considerin...; Question 33: Users are complaining that service desk agents do not listen...; Question 34: An organization is receiving complaints about the performanc...; Question 35: At which steps in the customer journey should the approach t...; Question 36: An IT service provider is carrying out an internal assessmen...; Question 37: The service desk procedure for printer incidents is to verif...; Question 38: Which statement about the end-to-end customer journey is COR...; Question 39: Which statement about service requests is CORRECT?...; Question 40: Which TWO are examples that can be handled as service reques...; Question 41: Which activity does a service provider carry out as part of ...; Question 42: A service provider wants to use a technology-generated appro...; Question 43: An organization introduced a dedicated team of support agent...; Question 44: A legacy financial system requires the user to manually ente...; Question 45: An internal IT service provider does not have all the skills...; Question 46: An organization wants to provide its employees with a limite...; Question 47: Which BEST describes the primary role of a governing body?...

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