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Exam Code:	ITIL-4-Specialist-High-velocity-IT
Exam Name:	ITIL 4 Specialist: High-velocity IT Exam
Certification Provider:	Peoplecert
Free Question Number:	45
Version:	v2025-09-30
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# of views:	111
# of Questions views:	527
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Other Version: 179 viewsPeoplecert.ITIL-4-Specialist-High-velocity-IT.v2025-04-16.q47

Exam Question List: Question 1: A service provider wants to use a technology-generated appro...; Question 2: Which is the BEST approach for a service consumer to use whe...; Question 3: An organization provides an online portal that its employees...; Question 4: Which is an example of planning for value co-creation?...; Question 5: Which domain involves running experiments to decide how to r...; Question 6: A bank provides an online banking service to external users....; Question 7: An IT department in a large enterprise has been managing a s...; Question 8: An organization's customers have historically been satisfied...; Question 9: A service provider is planning to onboard a new desktop serv...; Question 10: An organization is negotiating and agreeing on the service l...; Question 11: Which activity does a service provider carry out as part of ...; Question 12: An investment bank has outsourced its customer care helpline...; Question 13: A consumer organization is making significant changes to the...; Question 14: A customer is retiring a service and has terminated the cont...; Question 15: An internal IT service provider does not have all the skills...; Question 16: Which is intended to help an organization adopt and adapt IT...; Question 17: A service provider is planning a major change to its service...; Question 18: Which statement about the onboarding of services is CORRECT?...; Question 19: A legacy financial system requires the user to manually ente...; Question 20: Which is a challenge when onboarding individual consumers?...; Question 21: Which statement about the reporting of service outcomes and ...; Question 22: An internal IT service provider does not have all the skills...; Question 23: Which is the MAIN reason for service providers to encourage ...; Question 24: An IT department is working with the organization's marketin...; Question 25: A service provider reliably meets the agreed service levels,...; Question 26: Which TWO are examples that can be handled as service reques...; Question 27: A service provider is collecting requirements for a cloud-ba...; Question 28: How can an organization facilitate positive outcomes and exp...; Question 29: The IT team in a large enterprise is replacing an important ...; Question 30: A customer usually has good control of a service provider in...; Question 31: An organization is encouraging its staff to work from home i...; Question 32: Users are complaining that service desk agents do not listen...; Question 33: What provides value to the organization by ensuring that the...; Question 34: An organization in a highly-regulated industry is considerin...; Question 35: An organization introduced a dedicated team of support agent...; Question 36: Which guiding principle is PRIMARILY concerned with consumer...; Question 37: At which steps in the customer journey should the approach t...; Question 38: Which statement about service requests is CORRECT?...; Question 39: An organization is undergoing a digital transformation. New ...; Question 40: An organization works in a highly regulated industry. A new ...; Question 41: Which competency profile is required by an individual who is...; Question 42: Which statement about the end-to-end customer journey is COR...; Question 43: Which BEST describes the primary role of a governing body?...; Question 44: A manager often focuses on avoiding risk, and blames staff w...; Question 45: Governance is a core component of the service value system. ...

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