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Exam Code:	ISO-IEC-20000-Foundation
Exam Name:	ISO/IEC 20000 Foundation Exam
Certification Provider:	PECB
Free Question Number:	25
Version:	v2025-03-14
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# of views:	168
# of Questions views:	604
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Exam Question List: Question 1: Which audit, performed by the Registered Certification Body,...; Question 2: What is the intent of the service availability management pr...; Question 3: What is an audit observation?; Question 4: What is the objective of service continuity management?...; Question 5: Which is one of the ways that a service provider can demonst...; Question 6: What is the relationship between ISO/IEC 20000-1, ISO 9001, ...; Question 7: What do demand management and capacity management do?...; Question 8: What is a responsibility of the organization regarding suppl...; Question 9: Which would NOT be included in a service management plan?...; Question 10: Which statement about the use of technology and tools to ach...; Question 11: Which is a reason for the requirement to budget service cost...; Question 12: Why would organization adopt ISO/TEC 20000?...; Question 13: How should a problem requiring a change to a configuration i...; Question 14: When an internal supplier is operating part of the service m...; Question 15: What is the value of good service management?...; Question 16: Who is required to review the service providers SMS and serv...; Question 17: To establish the objectives, processes, and procedures neces...; Question 18: Which is one of the ways that a service provider can demonst...; Question 19: Within the requirements for Resources, in addition to human ...; Question 20: One of the activities required for effective planning, coord...; Question 21: What kind of request would qualify as a service request?...; Question 22: What is the intent of incident management?...; Question 23: How should service requests be handled according to ISO/IEC ...; Question 24: What do the principles Adapt and Adopt mean?...; Question 25: Which is not an example of configuration information for a C...

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