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Exam Code:	1Z0-1064-20
Exam Name:	Oracle B2B Service 2020 Implementation Essentials
Certification Provider:	Oracle
Free Question Number:	27
Version:	v2021-04-12
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# of Questions views:	6196
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Exam Question List: Question 1: Oracle Engagement Cloud provides tools to add or modify whic...; Question 2: A service agent can create tasks from different system areas...; Question 3: Your customer has asked to investigate a possible bug in the...; Question 4: Which two are required to publish a completed Digital Custom...; Question 5: Immediately after your production deployment of Engagement C...; Question 6: Which six Digital Customer Service (DCS) parts can be modifi...; Question 7: What is the main function of the Data Security Policies?...; Question 8: Your customer is not able to use category filters for search...; Question 9: Which two options are true about reporting on milestones?...; Question 10: Your customer has noticed that emails are being retrieved ev...; Question 11: Your client has noticed that inbound emails from customers a...; Question 12: Which two statements are true about system-to-system authent...; Question 13: Milestones are a key component of Service Entitlements. Iden...; Question 14: Your Engagement Cloud site has had the knowledge function en...; Question 15: One of your service agents needs a new search filter on his ...; Question 16: You have been instructed to implement the "My Knowledge" pag...; Question 17: Select the correct procedure to enable the Audit History tab...; Question 18: If you want to disable the ability to delete activities for ...; Question 19: Which two keyboard shortcuts can be modified?...; Question 20: Which three statements are true?...; Question 21: Which three options are advantages of a structured approach ...; Question 22: Because of capacity issues in your Call Center, you have bee...; Question 23: You are at the beginning of an Engagement Cloud implementati...; Question 24: Which two statements are true regarding the Audit History ta...; Question 25: You have been asked to manage the availability of Knowledge ...; Question 26: When creating localized Digital Customer Service application...; Question 27: Which three statements are true about building Digital Custo...

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