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Exam Code:500-442
Exam Name:Administering Cisco Contact Center Enterprise
Certification Provider:Cisco
Free Question Number:28
Version:v2026-09-09
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Exam Question List
Question 1: Which communication protocol is being used between PG/Router...
Question 2: Which two functionalities should a Contact Center typically ...
Question 3: Which .bat file displays the status of the VXML server and t...
Question 4: Which two components must be configured for CCE to begin rou...
Question 5: In a CCE Call Flow, which step comes after the call arrives ...
Question 6: What are two tools an Agent Desktop Admin Role can access? (...
Question 7: What does Precision Routing use to determine if an agent is ...
Question 8: In CCE deployments, which two configuration tasks can be per...
Question 9: What are the two primary roles of the PSTN and voice gateway...
Question 10: Which tool can be used to verify the configuration of Basic ...
Question 11: Which two steps are required to configure a Supervisor? (Cho...
Question 12: In a contact center, agents must select the Reason Code when...
Question 13: Which server holds the .wav files on a UCCE environment?...
Question 14: What are the two main features of the Cisco VVB? (Choose two...
Question 15: How can the Extension Mobility feature be described?...
Question 16: Users should be associated as members of a Security Group to...
Question 17: What are two channels or features supported by ECE? (Choose ...
Question 18: Which two actions are Supervisors able to perform that Agent...
Question 19: What are two PCCE deployment models that support the Avaya A...
Question 20: What is the maximum number of attributes that can be assigne...
Question 21: Which two specifications are supported by the Cisco CVP Serv...
Question 22: Which two steps are involved in configuring and evaluating b...
Question 23: What is the goal of identifying a call type?...
Question 24: In Finesse, how are different gadgets enabled for specific t...
Question 25: Which script mode is in use if the script's appearance has c...
Question 26: How does Precision Queue allow callers to reach an Agent tha...
Question 27: How many Workflows are supported by Finesse?...
Question 28: In a CCE Call Flow, how does ICM respond to a CVP new Route ...