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Cisco Finesse Workflows automate desktop actions triggered by call events (e.g., popping a browser URL when a call arrives). Understanding the system limits is important for large deployments with many teams requiring diverse automation rules. Why the Correct Answer is Right: C is correct. The documented Cisco Finesse limit is up to 100 Workflows total in the system, with a maximum of 20 Workflows assignable per Team. This limit is explicitly documented in the Cisco Finesse Administration Guide and Feature and Functional Specifications document. Why Each Incorrect Answer is Wrong: A is wrong because both 20 total workflows and 5 per team are below the actual documented limits-too restrictive for real-world enterprise deployments. B is wrong because while 100 total is correct, the per-team limit is 20, not 5. Five per team would severely restrict automation capabilities in larger deployments. D is wrong because 200 total workflows exceeds the documented maximum-the system limit is 100, not 200, regardless of the per-team allocation. ################################################################################
