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Exam Code:500-442
Exam Name:Administering Cisco Contact Center Enterprise
Certification Provider:Cisco
Free Question Number:23
Version:v2023-01-21
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Exam Question List
Question 1: Where should the RONA setting be positioned the highest?...
Question 2: How many clusters of Finesse will a single PG support?...
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Question 4: How many teams can an Agent be a part of?...
Question 5: How many Workflows are supported by Finesse?...
Question 6: Which script mode is in use if the script's appearance has c...
Question 7: What are two PCCE deployment models that support the Avaya A...
Question 8: Which two actions are Supervisors able to perform that Agent...
Question 9: Which microapp is used to gather information from the caller...
Question 10: What does Precision Routing use to determine if an agent is ...
Question 11: Which two CCE configuration objects can be configured from t...
Question 12: How can the Extension Mobility feature be described?...
Question 13: Which two components must be configured for CCE to begin rou...
Question 14: In a contact center, agents must select the Reason Code when...
Question 15: Deploying a VXML application is a two-step process. The firs...
Question 16: Which two key tasks must be completed in ICM to enable basic...
Question 17: What are the two primary roles of the PSTN and voice gateway...
Question 18: What are two channels or features supported by ECE? (Choose ...
Question 19: Which two role types have access to CUIC reporting objects m...
Question 20: Which communication protocol is being used between PG/Router...
Question 21: What are two tools an Agent Desktop Admin Role can access? (...
Question 22: WhichVVBCLI command can set an individual media file to an e...
Question 23: Which two metrics are part of the Contact Center Call Qualit...