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Exam Code:7391X
Exam Name:Avaya Aura® Call Center Elite and Call Center Elite Multichannel Implementation Exam
Certification Provider:Avaya
Free Question Number:42
Version:v2018-07-08
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# of Questions views:21435
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eun yeop kwon - Aug 31, 2018

good.

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Exam Question List
Question 1: An email contact is queued up with a medium priority for an ...
Question 2: A call center has eight agents. All of the agents are fluent...
Question 3: Which statement about real-time reports is true?...
Question 4: A customer with Avaya Aura® Call Center Elite and Call Cente...
Question 5: Application Management Service is comprised of the Applicati...
Question 6: A customer wants to avoid an abandoned call if an agent leav...
Question 7: A customer with Avaya Aura® Call Center Elite Multichannel w...
Question 8: To gather status and health information about the Avaya Aura...
Question 9: A customer has Elite Call Center package and wants Basic Cal...
Question 10: Which database does the Elite Multichannel Reporting applica...
Question 11: A customer with Avaya Aura® Call Center Elite Multichannel w...
Question 12: Which component provides audio support in Avaya Aura® Call C...
Question 13: The Media Director communicates with multiple components in ...
Question 14: A customer would like to integrate web chat into their call ...
Question 15: The IP services that form on Communication Manager are confi...
Question 16: A customer with Avaya Aura® Call Center Elite Multichannel i...
Question 17: A customer with Avaya Aura® Call Center Elite Multichannel m...
Question 18: Which two parameters must be configured to allow Service Obs...
Question 19: What is the purpose of the XML Server?...
Question 20: Which two statements correctly describe the benefits of usin...
Question 21: Which form displays the total number of Automatic Call Distr...
Question 22: Agents/supervisors want to have the ability to login/logout ...
Question 23: A customer is currently using the Communication Manager Auto...
Question 24: A customer wants to change the properties of an application....
Question 25: While configuring the Service Observing feature, which three...
Question 26: If an agent has the skills to handle one call: Call 1, with ...
Question 27: When a customer upgrades from Basic Avaya Call Center to Ava...
Question 28: An application developer plans to use an XML component as a ...
Question 29: Which statement about concurrent agent user licenses is true...
Question 30: Which two statements regarding the description of the Licens...
Question 31: A Configuration Client accepts command line parameters that ...
Question 32: A user has licenses for 50 agents in their Avaya Aura® Call ...
Question 33: A call center operations manager wants agents to manually en...
Question 34: Which three statements about configuring a Call Center with ...
Question 35: Which two statements describe steps needed to perform the Ap...
Question 36: The Voice Work Item is based on which system parameter featu...
Question 37: A customer is planning to use the Application Enablement Ser...
Question 38: Which scope is defined by the time of day variable?...
Question 39: The configuration server manager adds agents and supervisors...
Question 40: Which statement about the Avaya Aura® Call Center Elite is c...
Question 41: Which three items are components of Configuration Manager? (...
Question 42: Which two statements about Automatic Call Distribution (ACD)...