Selecting Processes for Automation:
Processes with high complexity and high benefits yield the greatest return on investment and should be prioritized in the automation pipeline. These processes provide substantial operational improvements despite requiring more effort to automate.
Why Option D is Correct:
High-complexity, high-benefit processes deliver maximum ROI and address critical business inefficiencies, making them essential for early focus.
Why Other Options Are Incorrect:
Option A: Medium complexity with low benefits does not justify the automation effort.
Option B: High complexity with low/medium benefits may be challenging to automate without significant returns.
Option C: Low complexity and low benefits processes are neither impactful nor efficient to automate early.